Welcome! How can we help?
What are the quality standards for sharing job-experiences?
Experiences of being somebody else for a day are one-of-a-kind activities that exposure a life-style and daily routine of a Guide (owner of a profession).
To help ensure all experiences meet the community’s expectations, they must meet the standards below before guests can book.
Keep in mind that if you consistently receive low ratings or there are other indications that you do not meet these standards, your experience may be temporarily deactivated or removed from the platform.
Experience hosts enthusiastically share their passion and local knowledge with the world, creating opportunities for guests to gain new knowledge and a different viewpoint. Our Guides are people who are big fans of what they do, they’re excited to accept you at their own Universe named Profession and create meaningful, memorable moments.
Credibility. Guides are passionate about the experiences theme and can demonstrate a deep knowledge of the subject or a skilled mastery of the activity.
Access. Hosts share their insider knowledge with guests and give them behind-the-scenes access to people, places, or activities that guests couldnt find on their own.
Perspective. Experiences tell the Guide’s story so guests become fully immersed in their world. Throughout the experience, hosts create moments that help guests gain a deeper understanding of the Guide’s background and viewpoint.
Participation. Guides provide opportunities for Curious Guests to meaningfully engage in activities or conversations by fully taking part in the experience, not just observing it.
Connection. Guides are thoughtful about creating environments that feel inclusive.
Accuracy. Based on the Guide’s description of the experience in their listing, guests know what to expect. This includes who’s hosting, the location, what’s provided, how long the experience is, and what guests will do.
Communication. Great Guides are attentive and considerate when communicating with guests, quickly responding when a guest reaches out. Open, clear, and consistent communication is appreciated.
Commitment. Once a reservation is confirmed, guests trust Guides to take care of their needs. Canceling or altering an experience can be disruptive to guests.
Value. You have control over how your price your experience, but it’s important to set a price that balances expectations with what your experience has to offer. After attending an experience, guests should feel satisfied with the amount of time and money they’ve spent. Based on the price of an experience, guests should be able to anticipate the level of service and exclusivity they’ll encounter.