Anybe is a community based platform, we take care about our Members, their trust and that’s why we ask you verify your account with a government ID (confirming a legal name), email, cell phone number, Facebook, Google or LinkedIn account.
Your safety is a priority for us.
How it works when Anybe verifies identity
When you’re asked to confirm your identity, you’ll need to add either your legal name, or a photo of a government ID (driver’s license, passport, or national identity card). You’ll be asked to provide your profile photo as well.
If you're asked to take a photo of yourself, it needs match with the photo on your ID, and your ID must be valid. If your photos don’t match, if you’re under 18, or your ID doesn't appear to be valid, you won't be able to book a listing requiring an ID. If you’re under 18, all current reservations will also be canceled.
You may have a few options for confirming your identity:
- Take a photo of your ID using your phone
- Take a photo using the camera on your computer or mobile device
- Upload an existing photo of your ID
- Add your legal first and last name
Completing this process isn’t an endorsement of any Guide or Guest, a guarantee of someone’s identity, or an assurance that interacting with them will be safe. Always use your own best judgment, and follow our safety tips for Guides and Guests.
You can be asked to confirm your identity additionally according to request of Guide in order to book their experience.
Don’t worry, your ID will never be shared with a Guide or anyone else who uses Anybe. We take your privacy and personal data seriously.
Depending on your location and what country you’re from, you may be able to add one of the following types of government ID:
- Driver’s license
- National identity card
Your ID needs to be an official government-issued ID (not an ID for a school, library, gym, etc.) that includes a photo of you.
If you add a driver’s license, you’ll be asked for two photos—one of the front of the license and one of the back.
If you add a passport, make sure the photo includes the numbers located at the bottom of the page with your picture.
For residents of Singapore, Hong Kong, the Netherlands, Japan, and Korea: No matter which type of ID you add, be sure the image of your ID doesn’t show your identification or registration number. If you take a new photo of your ID, cover the number with tape or your finger when you take the photo, making sure all other info is visible. If you upload an existing photo of your ID, edit it first so that your identification number can’t be seen.
What gets shared with your host
If you’re asked for a government ID, the following may be shared with your Guide:
- The first name on your ID
- Whether you're over or under 25 years old
- Whether your ID has been successfully added
- Your profile photo and profile name
As a Guest, the following will never be shared with your
Guide or anyone else who uses Anybe:
- The photo of your ID
- The photo you take of yourself as part of ID verification (if you’re asked to do that)
- Your address
When you and other guests and hosts provide identification info it builds trust in the Anybe community. It also helps us keep Anybe secure, fight fraud, and more. There are a few ways that identification info may be used to do this.
First, we may use your identification info to better protect all Guests and Guides. The information helps us check that everyone is who they say they are—and therefore, we can do an even better job of keeping fraudulent individuals away from Anybe. We can also keep accounts more secure, and better determine that everyone who uses Anybe is over 18 years old.
Additionally, where permitted by applicable law, we may provide identification info from a government ID, such as a full name, address, and date of birth, to our service providers to run background checks against public records for criminal convictions and sex offender registrations. For now, these checks are limited to users in the United States. While we believe these checks help us deter fraud and misuse of our services, they don’t guarantee that interactions with people who book through Anybe will be safe or problem-free.
If we have enough information (usually at least the user’s first and last name, plus date of birth) to identify a guest or host who lives in the United States, we check certain databases of public state and county criminal records, as well as state and national sex offender registries for criminal convictions and sex offender registrations. If we have enough information (usually at least the user’s first and last name plus date of birth) to identify a guest or host who lives outside the United States, we may, to the extent permitted by applicable laws and to the extent available, obtain the local version of background or registered sex offender checks.
We also check the OFAC list (which includes terrorist designations) for all users that transact on the platform. Background checks are conducted for us by our approved background check providers.
Although background checks may help identify past criminal conduct where records are available, background checks don’t always identify a person’s past crimes or other red flags, they are never a guarantee that a person won’t break the law in the future. Due to the way certain databases are maintained, there may be gaps in the coverage provided by public records searches, and the online databases may be only updated periodically by local governments which we do not control or direct. Results of these database checks may not reveal or include include recent criminal record activity.
No background check should ever be relied upon as the sole indicator of suitability. You should always exercise your own judgment about whom to interact with.
Also, where permitted by applicable law, we may provide certain identification info to banks and other financial institutions (which helps them enforce various tax, anti-money laundering, and sanctions laws), as well as to law enforcement agencies (who may be conducting investigations requiring Anybe’s involvement).
Our goal is to work closely with these organizations and comply with our legal obligations, while also ensuring the respect, privacy, and security of everyone who uses Anybe.
If you’re asked to take a photo of yourself, we’ll also match this photo with the picture in the government ID you already provided. This helps us make sure you’re really you.
Photo matching may provide some useful info, but no facial matching process is always completely accurate. The effectiveness of a comparison of facial features can vary greatly based on the skill and judgment of the reviewer, the quality and resolution of the photos, and whether there are significant changes in a person’s appearance between the two photos (for example, change in age, change in weight, different outfit).
As a result, this process may sometimes “match” photos that are not in fact of the same person, or fail to match photos that are of the same person. Fraudulent individuals may circumvent even the most sophisticated and diligent efforts to match photos submitted for comparison.
We don’t make any guarantee or representation about the accuracy or effectiveness of photo matching results. You shouldn’t rely on completion of the photo matching process as a guarantee of someone’s identity, or a guarantee that they’re someone you can safely interact with.